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Your Answers

Below are some of the frequently asked questions we hear when working with our clients. If you still have questions, please don’t hesitate to contact us directly.

What areas of Minnesota do you provide services to?

MAC has 10 centers located throughout the state of Minnesota as well as an assessment center and corporate office in Minnetonka. Please click on any of the locations listed at the right for more information.

What ages do you provide services to?

MAC provides therapeutic services to children and adolescents between the ages of 18 months to 21 years who have autism spectrum disorder (ASD).

Are your services available outside of Minnesota?

At this time, we only provide services to those clients residing in Minnesota.

What are the out-of-pocket expenses related to getting started?

An evaluation and any diagnostic testing will be billed to your insurance. Testing may be a part of the initial assessment or follow-up assessment. Please check with your insurance company beforehand.

What type of insurance do you accept?

MAC accepts most commercial insurance when mental health benefits are included in the plan. We may also require secondary insurance when needed. Medical Assistance (MA) programs cover the cost of services provided by MAC, specifically straight MA (MA not attached to a commercial plan) or the MA TEFRA (Tax Equity and Fiscal Responsibility Act) option.

TEFRA is available for qualifying disabled children in Minnesota. This option may require parents to pay a parental fee based on their income.

To apply for MA, contact your county caseworker. Your county caseworker will check your eligibility for TEFRA and assist you in obtaining an application. You can also go online to the Minnesota Department of Human Services (DHS) website at www.dhs.state.mn.us. Feel free to contact your intake coordinator for more information on funding and your particular coverage.

Can arrangements be made to have expenses spread out over time?

We work with families to meet the needs of their individual circumstances. 

How do I get started?

We try to make it convenient for you by offering several ways to contact us. You can call us at (952) 767-4200 or visit our getting help page for additional information. You may also send an email to mac-intake@mnautism.org.

What testing do you require?

Our team of experienced doctors and licensed mental health professionals are capable of providing initial screening and diagnosis of autism spectrum disorder (ASD), and provide re-assessments and evaluations. Our assessment and diagnostic services are available to current MAC families as well as those who have not yet established a relationship with MAC.

Do you accept testing by other agencies such as schools or private health providers?

Testing from other professionals is always accepted. Testing can also be helpful to chart the effectiveness of therapy.

Where does therapy take place?

We offer both center-based and in-home therapeutic services.

What is applied behavior analysis therapy (ABA) and how does it work?

ABA is a scientific discipline based upon the principles of learning. ABA therapy programs are flexible and created to meet the individual needs and goals of your child in order to be successful. Together, families and their clinical team will develop an individual treatment plan to map out how their child will attain his or her goals. This plan is then broken down into measurable steps. The steps are then organized into a logical order and taught. Areas may include communication, behavioral, functional and social skills.

Why are there so many hours recommended?

Research shows that the greater the number of hours, the better the outcome for children with ASD. Parent/guardian training and involvement is also an essential part of a successful ABA program. The amount of ABA therapy needed will depend on a variety of factors to be determined in the diagnostic evaluation.

What are my responsibilities as a parent?

Parents/guardians are an integral part of their child’s success in our program. At MAC, we offer several opportunities and resources to assist families in learning how to support their child, including family skills sessions with their therapists. 

When will I know it is time for my child to exit your program?

There are always going to be skills and developmental opportunities to gain from MAC’s therapeutic programs. Additionally, you will meet regularly and discuss with your child’s clinical team to determine placement as well as potential transition options.